Privacy Policy

Keshway International LLP ("we," "our," "us") is committed to protecting the privacy of our users ("you," "your"). This Privacy Policy explains how we collect, use, and disclose information when you use our online app-based cab service ("Service") as a customer or driver.

1. Information We Collect

We collect information to provide, maintain, and improve our Service. The types of information we collect include:

a. Information You Provide to Us:

Customer Information: Name, phone number, email address, payment details, and pickup/drop-off locations.
Driver Information: Name, phone number, email address, vehicle details, driver license information, and bank account details for payments.

b. Information Collected Automatically:

Location Data: Real-time location information from your device to provide accurate rides and navigation.
Usage Data: Information about how you interact with the app, such as features used, pages viewed, and the date/time of access.
Device Information: Details about your device, including the type, operating system, unique device identifiers, and network information.

c. Information from Third Parties:

Data from payment processors, background check providers, or other partners.

2. How We Use Your Information

We use the information we collect to:

Facilitate ride bookings and ensure smooth communication between customers and drivers.
Process payments and manage financial transactions.
Enhance and personalize user experiences.
Provide customer support and resolve disputes.
Ensure the safety and security of our Service, including fraud prevention and compliance with legal obligations.
Conduct analytics and improve our Service.

3. Sharing Your Information

We may share your information with:

Drivers and Customers: Relevant details to facilitate rides, such as names, and location.
Service Providers: Third-party vendors who assist with payment processing, data analysis, and other business functions.
Legal and Regulatory Authorities: When required by law or to protect the rights, property, or safety of our users, employees, or the public.
Business Transfers: In connection with mergers, acquisitions, or the sale of our business assets.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection of your data.

5. Retention of Data

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Children's Privacy

Our Service is not directed to individuals under 18, and we do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice in the app or via email. Please review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@krikex.com

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@krikex.com.

At Keshway International LLP, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of information for our online app-based cab service for customers and drivers. We collect personal data necessary for service provision, including names, contact information, and payment transaction details. This information is used to facilitate rides, process payments, and enhance user experience. We implement robust security measures to safeguard your data and only share it with authorized partners involved in providing our services. Customers and drivers have the right to access, correct, or delete their personal data at any time. By using our app, you consent to the practices described in this policy. For any questions or concerns regarding your privacy, please contact us at support@krikex.com. Your trust is paramount, and we are dedicated to ensuring your information remains confidential.